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PMO Design · Operating Model
The right-sized PMO: less bureaucracy, more delivery
A PMO should accelerate decision-making, not slow it down. How to design one that teams actually value.
4 August 2026 · 5 min read
Too many PMOs are remembered for templates and chasing updates. The best ones are remembered for helping leaders make better decisions, faster.
Start with the decisions
Before designing reports, identify the decisions the sponsor and board need to make — and the information each one requires.
Design for the programme you have
A £5m programme and a £500m portfolio need very different support. Scale governance to risk, not to habit.
Build capability, not dependency
The goal of any external PMO support should be a confident in-house team that no longer needs us.